Performance

As companies evolve and customer needs mature, there is a continuous need for improvement to optimize existing business processes while incorporating new capabilities.

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Best-in-class methodologies provide companies a framework for process improvement for identifying and reducing wasteful processes.

Lean: Lean is used for identifying and reducing processes that lack value contribution to overall business processes. For example, at healthcare companies, this can take the form of lengthy wait times for patients, hospital acquired infections, healthcare waste, and more.

Six Sigma: Using DMAIC methodology, six-sigma focuses on making business processes that are nearly free of any defects. For example, at healthcare companies, Six Sigma can assist in improving patient quality and care coordination errors, claims processes, overall customer satisfaction and more.