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FQA - Business Meeting

About Us


We are a strategy and performance consulting firm built on a bedrock principle – that unlike career consultants, leaders who have had to operationalize a strategy within a company are best positioned to create actionable solutions that drive business results. Our leadership team has this management experience and bring it to every consulting engagement we complete.

We serve clients in healthcare, industrial products, high-tech, financial services, and a range of industries. We aim to be the partner of choice by adding tremendous value to these clients across our solution offerings, including Organic Growth, M&A, Cost Economics, Process Improvement, Complex Program Management, Core Systems Configuration, Product Development, Digital Transformation, Actuarial Informed Decision Making and more.

FQA - Corporate Building
FQA - Corporate Building


Strategies are best developed by internal leaders who have a deep understanding of their industry and their own organization's strengths and culture. Through unique know-how and accelerators, FQA empowers senior leaders to unlock the intellectual capital that lay dormant in their organizations.

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In-house operational experience
  • We have been in your shoes, leading large organizations and executing complex projects in VP/Director roles across multiple business areas.

  • Our people have all been on both sides of the table – as consultants, and as business leaders buying consulting service.

Partner-led engagement delivery
  • Our senior-most professionals are actively involved in engagement delivery, bringing a depth of knowledge and experience.

  • Our methodology is grounded in belief-driven strategies (vs. desire-driven strategies) that engages your internal staff intimately in the design of the strategy.

Big 3 results,
2/3 the cost
  • We are NOT a multi-purpose consulting firm and are free from implicit biases towards the “follow-on project”.

  • We also do not compete on unit price. Our methodologies, tools and accelerators eliminate low-value ‘page-filler’ work, resulting in 20-30% lower client fees.

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Our Team

We know you​. We were you.

Our leadership team began their careers in the top management consulting firms and subsequently held leadership roles in multi-billion dollar enterprises.

With more than two decades of experience in Healthcare, Retail, Consumer Products, High-tech, Logistics and Government industries, we have led some of the most ambitious and critical initiatives for our clients and within our companies.

Our Team

FQA prides itself on being a minority-owned business comprised of a group of diverse practitioners / 49% Women Practitioner / 38% Women in Senior Leadership Roles / 12% Military Veterans / FQA India - All FQA Practitioners collaborate in the same capacity.

We seek top talent in the market regardless of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, and genetic information.

We strive to create an environment where all FQA team members receive equal opportunities for professional growth.

We encourage inclusion of ideas during the decision-making process, seeking input from colleagues across the firm. 


We are committed to creating a healthy, safe, and inclusive workplace for people impacted by addiction through our participation in the NH Governor's Recovery Friendly Workplace Initiative. 

FQA - Team

Board of Advisors

John Cannon - FQA - Board of Advisors
John Cannon

Former CEO of Anthem and Chief Counsel of Cigna Healthcare

Over 40 years experience in various sectors serving in leadership roles such as the interim-CEO at Anthem, Chief Administrative Officer at HCSC, Chief Counsel of Cigna Healthcare and at the law firm Rawle and Henderson.

Aarti Karamchandai  - FQA - Board of Advisors

25+ year career with leadership roles at HCSC, IBM and BCBSA. Currently responsible for Cedar Gate's account management teams.

EVP and Chief Client Officer at Cedar Gate Technologies

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Aarti Karamchandani
Bala Ragothaman  - FQA - Board of Advisors
Bala Ragothaman

Partner, LSV Asset Management

Partner at LSV Asset Management. Formerly served in Senior Management roles at Citadel LLC, UBS and Swiss Bank Corporation.

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Katelyn McCarthy  - FQA - Board of Advisors
Katelyn McCarthy

Vice President, Payment Services and M&A, Discover Financial

VP of Payment Services Strategy and M&A at Discover Financials. Former employment includes roles at Google and IBM and Associate Partner at Mckinsey & Company.

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Aarti Karamchandai

Leadership Team

Vijay Murugappan

President and CEO

Over two decades of experience, evenly split between VP roles at multi-billion dollar global companies and Partner roles at big 4 consulting firms.

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Chris Jones

Partner, Innovation Practice Lead

Over 30 years of experience in leadership, operational and strategy consulting roles across multiple industries, including healthcare, energy, consumer goods and transportation.

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Larry Williams

Principal, Actuary

Former VP of Actuary with +20 years of experience leading pricing and network actuarial teams for $40B+ companies.

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Joshua Pierce


Joshua has multi-faceted healthcare experience with background as an insurance broker, health plan operations and strategy, and provider network program designer.

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Alexandria Paulson


Alexandria has a comprehensive understanding of Medicaid, ACA Marketplace, and Medicare programs. She also has experience in provider services, enrollment growth, member engagement, and product development.

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Director, Social Impact Practice Lead

Caitlin Powers

Experienced leader with a deep passion for public health and a rich background in developing and executing targeted strategies to improve accessibility and affordability of health care.

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Vichita Choi

Director, Finance & Operations

Experienced finance leader with a focus in FP&A, strategy, operational management, and process improvement.

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Mirelys Gomez

Head of People Operations

Experienced Talent Acquisition professional with a focus on the Management Consulting environment, well versed in talent strategies and assessment design implementation.

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The consulting business was built on the consultants’ ability to bring diverse knowledge to a client. However, knowledge is now freely available and easily accessible. 

FQA is a new type of consulting firm, one that is built on deep expertise and hands-on delivery as clients ourselves. We are not only helping clients transform their industry, we are transforming our own.

Team Members

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Libby Lavitt

Senior Associate

Experienced in bridging healthcare and technology industries with a background in mobile health, product launches, growth plans, and strategic partnerships.

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Chandrakanth N

Senior Associate

Experienced in the strategic operations of business including business performance improvements, growth, and operational efficiency optimization.

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Sakthi Sobana

Senior Associate

+5 years of experience in conducting primary and secondary market research across multiple industries.

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Kelly McDonald

Senior Associate

Healthcare professional with 15+ years of experience in development and implementation of product and network strategies in the government and commercial segments.

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Sally Leahy

Senior Associate

Quality professional with Lean Six Sigma Methodology, HEDIS and NCQA training and education, quality, compliance, and regulatory auditing. 

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Mike King


Experienced in supporting Health Plan projects with data-driven analysis with previous experience in marketing management and sales optimization.

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Prabind Kumar


Well-versed in competitive intelligence data gathering and market research, having completed reports for 25+ industries to inform expansion and commercialization strategy engagements.

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Sanjana Shenoy

Social Impact Associate

A Public Policy graduate with over 7 years of experience in project management, operations, and research to build evidence-based programs in the development and non-profit sectors.

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Arushi Pandey


Healthcare focused consultant with 5 years of experience in Market-Entry, Monitoring & Evaluation, GTM strategy, and Product Development.

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Faisal Chaudhry


A former healthcare provider with a diverse background in provider and payer spaces with experience in management and strategic planning.

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Anushree Rustagi


MBA Graduate with experience as a independent researcher having worked on multiple projects; prior experience working for the WHO”.

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Glenn Leininger

Business Analyst

MBA Graduate experienced in conducting primary and secondary research leading to actionable recommendations for strategy and process improvement.

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Dilshad Pathan

Business Analyst

An MHA well-versed in payer-provider operations, healthcare technology, and medical devices.

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Mahi Srivastava

Experienced in the evaluation of business data, supporting data-driven business decisions alongside extensive knowledge in Big Data Handling, AI, and Machine Learning. 

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Business Analyst

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Yumi Kim

Business Analyst

Business Analyst with a background in natural sciences and biotech. Experience in primary research, product launches, and client engagement.

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Sravanthi Boyeni

Human Resources Business Partner

Over 6 years of experience in designing career development programs, defining onboarding and induction plans, HR benchmarking practices and policies in line with the company’s business objectives.

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Surendran S

Experienced IT professional in User management, Access Management and troubleshooting system software and hardware.

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IT Administrator

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