FQA - Business Meeting

About Us


We are a strategy and performance consulting firm built on a bedrock principle – that unlike career consultants, leaders who have had to operationalize a strategy within a company are best positioned to create actionable solutions that drive business results. Our leadership team has this management experience and bring it to every consulting engagement we complete.

We serve clients in healthcare, industrial products, high-tech, financial services, and a range of industries. We aim to be the partner of choice by adding tremendous value to these clients across our solution offerings, including Organic Growth, M&A, Cost Economics, Process Improvement, Complex Program Management, Core Systems Configuration, Product Development, Digital Transformation, Actuarial Informed Decision Making and more.

FQA - Corporate Building
FQA - Corporate Building


Strategies are best developed by internal leaders who have a deep understanding of their industry and their own organization's strengths and culture. Through unique know-how and accelerators, FQA empowers senior leaders to unlock the intellectual capital that lay dormant in their organizations.

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In-house operational experience
  • We have been in your shoes, leading large organizations and executing complex projects in VP/Director roles across multiple business areas.

  • Our people have all been on both sides of the table – as consultants, and as business leaders buying consulting service.

Partner-led engagement delivery
  • Our senior-most professionals are actively involved in engagement delivery, bringing a depth of knowledge and experience.

  • Our methodology is grounded in belief-driven strategies (vs. desire-driven strategies) that engages your internal staff intimately in the design of the strategy.

Big 3 results,
2/3 the cost
  • We are NOT a multi-purpose consulting firm and are free from implicit biases towards the “follow-on project”.

  • We also do not compete on unit price. Our methodologies, tools and accelerators eliminate low-value ‘page-filler’ work, resulting in 20-30% lower client fees.

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Our Team

We know you​. We were you.

Our leadership team began their careers in the top management consulting firms and subsequently held leadership roles in multi-billion dollar enterprises.

With more than two decades of experience in Healthcare, Retail, Consumer Products, High-tech, Logistics and Government industries, we have led some of the most ambitious and critical initiatives for our clients and within our companies.


FQA prides itself on being a minority-owned business comprised of a group of diverse practitioners / 49% Women Practitioner / 38% Women in Senior Leadership Roles / 12% Military Veterans / FQA India - All FQA Practitioners collaborate in the same capacity.

We seek top talent in the market regardless of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, and genetic information.

We strive to create an environment where all FQA team members receive equal opportunities for professional growth.


We encourage inclusion of ideas during the decision-making process, seeking input from colleagues across the firm. 

FQA - Team

Board of Advisors

John Cannon - FQA - Board of Advisors
John Cannon

Former CEO of Anthem and Chief Counsel of Cigna Healthcare

Over 40 years experience in various sectors serving in leadership roles such as the interim-CEO at Anthem, Chief Administrative Officer at HCSC, Chief Counsel of Cigna Healthcare and at the law firm Rawle and Henderson.

Aarti Karamchandai  - FQA - Board of Advisors
Aarti Karamchandai

EVP and Chief Client Officer at Cedar Gate Technologies

25+ year career with leadership roles at HCSC, IBM and BCBSA. Currently responsible for Cedar Gate's account management teams.

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Bala Ragothaman  - FQA - Board of Advisors
Bala Ragothaman

Partner, LSV Asset Management

Partner at LSV Asset Management. Formerly served in Senior Management roles at Citadel LLC, UBS and Swiss Bank Corporation.

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Katelyn McCarthy  - FQA - Board of Advisors
Katelyn McCarthy

Vice President, Payment Services and M&A, Discover Financial

VP of Payment Services Strategy and M&A at Discover Financials. Former employment includes roles at Google and IBM and Associate Partner at Mckinsey & Company.

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Leadership Team

Vijay Murugappan - FQA - Leadership Team
Vijay Murugappan

President and CEO

Over two decades of experience, evenly split between VP roles at multi-billion dollar global companies and Partner roles at big 4 consulting firms.

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Chris Jones - FQA - Leadership Team
Chris Jones

Partner, Innovation Practice Lead

Over 30 years of experience in leadership, operational and strategy consulting roles across multiple industries, including healthcare, energy, consumer goods and transportation.

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Caitlin Powers - FQA - Leadership Team
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Caitlin Powers

Director, Social Impact Practice Lead

Experienced leader with a deep passion for public health and a rich background in developing and executing targeted strategies to improve accessibility and affordability of health care.

Bryan Giaimo - FQA - Leadership Team
Bryan Giaimo

Partner, Strategy Practice Lead

Experienced in helping Fortune 50 companies and clients grow revenue, enter new markets, develop new products, and improve margins.

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Vinay Nadig - FQA - Leadership Team
Vinay Nadig

Partner, Performance Practice Lead

Over 25 years of experience in operational, process improvement and complex program implementation roles across multiple industries.

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Will Bacic - FQA - Leadership Team
Will Bacic

Principal, M&A

More than a decade of healthcare experience with a focus on strategic planning, operational improvement, and mergers & acquisitions.

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Larry Williams - FQA - Leadership Team
Larry Williams

Principal, Actuary

Former VP of Actuary with +20 years of experience leading pricing and network actuarial teams for $40B+ companies.

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Kimberly Roberts - FQA - Leadership Team
Kimberly Roberts

Principal, Healthcare

More than a decade of experience spanning healthcare industries of payer and provider with former experience in Big 4 consulting.

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Joshua Pierce


Joshua has multi-faceted healthcare experience with background as an insurance broker, health plan operations and strategy, and provider network program designer.

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Sowmya Kanna

Director, Human Resources

Experienced Human Resource Manager with a demonstrated history of working in the Product, Travel and Healthcare industry with skills in HR Consulting, Executive Search, Technical Recruiting, HR Policies, and Screening.

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Mirelys Gomez - FQA - Leadership Team
Mirelys Gomez

Lead, Talent Acquisition

Experienced Talent Acquisition professional with a focus on the Management Consulting environment, well versed in talent strategies and assessment design implementation.

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Team Members

Matt Prendergast - FQA - Team
Matt Prendergast

Engagement Manager

10+ years of experience in strategic planning, process improvement and digital transformations.

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Charles Morris - FQA - Team
Charles Morris

Engagement Manager

19 years of experience in strategic planning and more than 8 years of consulting experience in mergers & acquisitions, finance strategy, and operating model transformation.

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Dr. Yogesh Shelke

Engagement Manager, Clinical Specialist

A clinician by training and experienced in leading healthcare innovation and business strategy projects for medtech manufacturers, care providers and payers.

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Brooke Seffren - FQA - Team
Brooke Seffren

Engagement Manager

An MPH well-versed in the healthcare payer space with past engagements involving ACA market expansion, digital health, product growth and development, strategic operations and process improvement.

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Soumya Rao - FQA - Team
Soumya Rao

Senior Associate

An experienced consultant with deep experience in strategic planning, portfolio management, service delivery, data analysis, requirement gathering and metric development.

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Kristin Parker

Senior Associate

An experienced leader of healthcare improvement strategies in the payer space.

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Sakthi Sobana

Senior Associate

+5 years of experience in conducting primary and secondary market research across multiple industries

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Sudha Madhuri - FQA - Team
Sudha Madhuri

Senior Associate

+5 years of experience at various consulting firms.

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David Melnick

Senior Associate

Nearly 10 years of consulting experience in strategy, marketing, analytics, and data visualization.

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Courtney Hanna - FQA - Team
Courtney Hanna, RN


A registered nurse by training with over 7 years of clinical experience including leadership in quality and process improvement, having recently completed her MBA to focus on the business aspects of healthcare.

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Chandrakanth N


Experienced in the strategic operations of business including business performance improvements, growth, and operational efficiency optimization.

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Prabind Kumar


Well-versed in competitive intelligence data gathering and market research, having completed reports for 25+ industries to inform expansion and commercialization strategy engagements.

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Michael King - FQA - Team
Michael King


Experienced in supporting Health Plan projects with data-driven analysis with previous experience in marketing management and sales optimization.

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Jason Kwan - FQA - Team
Jason Kwan

Business Analyst

Experienced in conducting research and developing data-driven analysis, most commonly in process improvement and growth strategy engagements.

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Dilshad Pathan

Business Analyst

An MHA well-versed in payer-provider operations, healthcare technology, and medical devices.

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Faisal Chaudhry

Business Analyst

A former healthcare provider with a diverse background in provider and payer spaces with experience in management and strategic planning.

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Michael Latoria

Business Analyst

An experienced consultant in health care plan benefits with a background in health plan design analysis and strategy, data-driven insights, and market research.

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Glenn Leininger

Business Analyst

MBA Graduate experienced in conducting primary and secondary research leading to actionable recommendations for strategy and process improvement.

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Sravanthi Boyeni

Human Resources Generalist

Experienced Human Resources Generalist with more than 6 years of extensive experience in designing career development programs, defining onboarding and induction programs, benchmarking HR practices and policies in conjunction with the company’s development plan and many HR initiatives.

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FQA - Abstract Architecture

The consulting business was built on the consultants’ ability to bring diverse knowledge to a client. However, knowledge is now freely available and easily accessible. 

FQA is a new type of consulting firm, one that is built on deep expertise and hands-on delivery as clients ourselves. We are not only helping clients transform their industry, we are transforming our own.